Important Covid-19 vaccination information for visitors to Council facilities –
Q&A here
.
Archibald Prize 2021 tickets on sale at the
Archibald Prize website
.
Popular Searches:
Grants
Rates
Tenders
Tips
Wellington Shire Council
wellington.vic.gov.au
Council
Alerts
Careers
Apply Now (View Vacancies)
Information for Applicants
Careers at Wellington
Why Choose Wellington
Volunteering
Work Experience
Council Elections
Council Meetings
Meeting Minutes and Agendas
Councillors
Mayoral Honour Roll
Media
Logo and Brand Guidelines
Media Releases
Public Notices
Online Payments
Our Organisation
Committees
Council Performance
Customer Complaints
Freedom of Information
Public Interest Disclosures Process
Supplier Code of Conduct
Publications
Annual Report
Council Budget
Council Plan
Council Policies
Documents Available for Public Inspection
Personal Interest Returns
Strategies and Plans
Wellington 2031
Rates and Valuations
Property Valuations
Rates and Valuations FAQ
Tenders
Council
Trending in this section:
Careers
Councillors
Tenders
Pay online
Community
Animals and Pets
Animal Registration
Cat Curfew
Dogs on Leads
Keeping Animals
Livestock
Lost and Impounded Animals
Surrendering Your Pet
Emergencies
Drought Relief
Emergency Planning
Fire
Floods
Relief and Recovery
Events
Australia Day Awards
Citizenship Ceremonies
Event Calendar
Hosting an Event
Grants
Australia Day Event Grants
Community Assistance Grants
Energy Audit Rebate
External Grant Finder
Quick Response Grants
Libraries
Children's Library Programs
Library E-Resources
Library Membership
Local and Family History Resources
Local Laws
Disabled Persons Parking Permit
Infringements and Fines
Local Laws Permits
School Zones and Crossings
Public Health
Accommodation and Caravan Regulations
Public Aquatic Facilities
Bees, Wasps and Mosquitoes
Food Premises and Safety
Hair, Beauty and Body Art Business Regulations
Immunisation
Residential Noise
Sharps Disposal
Swimming Pools
Your Community
Community Collaborations
COVID-19 Community Information
Disability and Access
Early Years
Halls and Reserves
Mapping
Seniors
Wellington Shire Community Profile
Youth
Community
Trending in this section:
Grants
Libraries
Swimming Pools
LOST ANIMALS
Development
Building
Building Permits
Building in Bushfire Prone Areas
Fences
Places of Public Entertainment
Swimming Pool and Spa Registration
Economic Development
COVID-19 Business Support
Renewable Energy Planning
Starting or Growing a Business
Infrastructure
Airports
Major Projects and Works
Roads
Special Charge Schemes
Ninety Mile Beach Plan
Ninety Mile Beach Vacant Undevelopable Land Rates Refund
Planning Permits
Access to Planning Documents
Applying for or Amending a Planning Permit
Bushfire Management Overlay
Energy Efficiency and Sustainability for Housing
Heritage Overlay
Land Subject to Flooding
Native Vegetation Removal
Planning Applications on Notice
Planning Enforcement
Planning Fees
Planning Permit Submissions
Section 173 Agreements
VicSmart - Permits in 10 Days
Planning Projects
Planning Scheme Amendments
Wellington Planning Scheme
Property Zoning and Overlays
Development
Trending in this section:
Ninety Mile Beach Plan
Native Vegetation Removal
Pool Registration
planning permits
Environment
A Sustainable Council
Environmental Programs and Incentives
Environmental Publications
Our Plan of Sustainable Action
Responding to Climate Change
Sustainable Living Education Program
Water Management
Guide to Living Sustainably
Electric Vehicle Charging
Gardening and Food Production
Local Sustainability Groups
Operating a Sustainable Business
Reduce, Reuse, Recycle
Spotlight on Local Sustainable Business
Parks and Open Spaces
Nature Strips and Street Trees
Pests, Weeds and Biodiversity
Parks Week
Sale Botanic Gardens and Lake Guthridge Parklands
Waste Management
Bin Collection
Green Waste Disposal
Hard Waste Collection
High Risk Waste (E-Waste, Asbestos and Chemicals)
Illegal Dumping and Litter
Onsite Wastewater Management Systems
Waste and Recycling Guide
Waste Management Charges
Waste Facilities (Tips)
Waste Disposal (Tip) Fees
Environment
Trending in this section:
Hard Waste
Waste Facilities
Waste Disposal Fees
view bin day
contact us
council policies
Complaints Handling Policy
Home
Council
Publications
Council Policies
Date approved:
December 20, 2022
This policy is designed to ensure that any concerns are treated seriously and are addressed promptly, fairly and equitably. This policy is implemented using the Complaint Handling Framework.
Download Policy
Was this information helpful?
Radio
Radio
Thank you! Your feedback has been successfully sent.
There was an ERROR, please try again.