Hard Waste Collection

The following items will be collected:

• Baths, Basins and Shower Bases
• Barbecues (Place with steel and metal)
• Car Batteries
• China, Pottery and Ceramics
• Empty Household Oil Tanks and Drums (must be empty)
• E-waste (any item that requires a battery or plug to operate, please pile items separately so they are clearly visible to the contractor collecting)
• Glass (See information below)
• Floor Coverings (Such as carpets, linoleum and rugs)
• Hand Tools
• Household and Outdoor Furniture (Such as chairs, tables, cupboards, dressers and sofas). (If the furniture has a glass panel or mirror, the panel or mirror needs to be fully covered with cardboard or bubble wrap and taped so it is contained if it breaks whilst being loaded into the trucks)
• Refrigerators and Freezers (Please ensure door locks are removed, and item is empty, must not contain food or waste)
• Steel and Scrap Metal (Will be collected, but must be piled separately to all other waste items and must not exceed 1.5 metres (5ft) in length)
• Stoves (Please make sure door locks are removed)
• Timber - Up to 12 pieces (Must not exceed 1.5 metres (5ft) in length)
• Washing Machines and Dryers (place with steel and scrap metal pile)

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Glass information‍

Individual pieces are required to be wrapped in something that will contain it if it breaks, taped and clearly marked glass, must not exceed 1.5 metres in length or height and can be easily lifted to chest height. Must be intact.

How to prepare glass for collection

• Wrap securely: Cover sheet glass, mirrors or large glass items in several layers of strong paper, heavy cardboard, or bubble wrap
• Tape it firmly: Use strong tape to hold the wrapping in place so the glass cannot slide out or break open during pickup.
• Label clearly: Write "GLASS" in large, easy-to-read letters on the outside of the package to protect the collection workers from injury.
• Check size limits: Keep sheet glass under the maximum allowed size (typically 1.5 meters).

Unwrapped or loose broken glass is a safety hazard and is not accepted for hard waste collection.

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The following items will not be collected:

• Any item that cannot be reasonably lifted by two persons
• Any waste exceeding 1.5 cubic metres in volume
• Asbestos and cement sheeting
• Building materials (such as concrete, bricks, plaster, windows or demolition waste)
• Building waste (including excavation waste)
• Engine blocks
• Fencing wire
• Fire extinguishers
• Gas bottles
• Green garden waste (Such as tree prunings, flower cuttings, rocks, soil or grass clippings)
• Household rubbish
• Loose household batteries (ie. small lithium batteries, AAA, button batteries etc) (dispose of household batteries at your nearest battery drop off point)
• Industrial waste
• Liquid waste (including any items containing liquids)
• Light globes and fluorescent tubes
• Mattresses and bases
• Poisons and chemicals
• Pressure vessels (eg: air compressors)
• Recyclable materials (Such as newspapers, cardboard and plastic containers)
• Sewage and sewage pipes
• Tins of paint
• Tyres
• Unwrapped or broken glass items

When placing your Hard Waste out for collection, please ensure:

• Hard waste is not placed on nature strips more than 7 days prior to your collection dates
• Hard waste products are placed on your nature strip only
• The limit for hard waste materials is 1.5m³ per household
• No hard waste is placed over a fire plug or water valve or near a power pole
• Hard waste must be able to be lifted / handled safely by two (2) persons in accordance with Occupational Health and Safety standards
• Steel and scrap metal are piled separately to all other waste items, as are e-waste items
• Unacceptable or rejected items left behind by collectors are removed from your nature strip within 48 hours of notification

The limit for hard waste materials is 1.5m³ per household. As a guide, a standard 6x4 trailer holds approx 1m³.

Our contractors will reject items which exceed the 1.5m³ limit.

Unacceptable items will not be collected.

The items will be taped and a notice will be left which explains to the householder or property owner why the items have been rejected.

The notice will request that rejected items are removed from your nature strip within a 48 hour period. Items not removed from nature strips within the designated period may incur penalties.