Wellington Shire Council's vision is for happy people, healthy environment and thriving communities.
After Hours Emergency
1300 366 244Payble allows you to pay your rate instalments - weekly, fortnightly, monthly or quarterly. You can choose your payment start date, set up an automated direct debit from your debit or credit card, and easily update your payment frequency or information anytime.
Payble is free to use and signing up is easy. You can use a mobile phone number or an email to sign up. No app required any phone, tablet or laptop can be used.
Sign up to Payble – spread your rates out over the coming year.
Rates are due in four instalment dates:
Please note that Council does not offer the option to pay annually in February. You must pay the amount due by each instalment date or before.
Visit our Name, Address or Email Alteration page to let us know if there are any changes to your postal address details, your contact information or your property.
To stay on track with your payments, you will receive an SMS reminder before and after each payment deduction.
Please note that Wellington Shire will never send you an SMS to verify your identity and will never ask you to provide password or bank account details. We will use text messages to advise our customers when notices have been sent or when payments need to be made. Text messages with the sender as 'WSC Payments' will be used for this purpose. If you sign up to Payble you will receive text messages from 'WSC Rates' before and after each schedule deduction. You can turn off these notifications within Payble.
Our website offers an online payment option for you to pay your rates. Visit our Online Payment page to pay your rates conveniently and securely.
Rates may be paid over the telephone or internet using B-Pay. Simply contact your financial institution and quote our Biller Code 41293. Your biller reference is on the back of your rates notice, you must enter all the number including the zeros at the start. E.g 00123456.
EFTPOS facilities are available at Wellington Shire Council's Sale Service Centre and Yarram Service Centre.
Australia Post accepts Wellington Shire Council rate instalment payments and offer you three ways in which you can pay: in person, over the phone or on the internet. You may pay by cash, cheque or EFTPOS (debit cards only) at any Australia Post branch.
If you need help managing your payments, Council offers several options to support you:
You can set up a payment plan through Payble or by contacting Council directly at 1300 366 244. Payment plans must have consistent payments of the agreed amount, and no interest will be applied while the plan is active. If payments remain outstanding and no payment plan is in place, assessments left in arrears may be referred to debt collection or legal action.
If you are experiencing financial hardship, you can apply for assistance by completing a Financial Hardship Application. Applications are treated confidentially and fairly, and you will receive a letter notifying you of the outcome once assessed. This will not reduce your rates but may stop interest or other action being taken if you are fall behind.