The resource kit for consumers travelling for health care is a culmination of work developed over the past two years by the Health Issues Centre, consumers and health services. The Let's GET Connected project has been a member of the Partnership Group and involved with this project for some time.
A consumer check list has been developed which lists helpful questions to ask at different stages of the journey for health care.
It gives an introduction as to why a checklist of questions is relevant for consumers and who they can ask. There are three key stages in the journey of rural consumers and carers:
- At the hospital
- Going home and linking with services locally
The resource kit is intended to inform, inspire and connect health services at all levels, primary and acute, rural, regional and city in their efforts in providing care to rural consumers and their families.
The on-line resource kit is available on the Department of Health website: http://www.health.vic.gov.au/consumer/rural_consumers.htm